Delivery

Processing time is 1–3 business days, transit time is 5–12 business days, and total estimated delivery is 6–15 business days. Some products dispatch faster than others — the exact estimate for an item sits on its product page, just under the Add to basket button.

Tracking

All orders include tracking sent via email within 24–72 hours. Please check your spam or promotions folder if you can't see it.

Worldwide shipping

We ship to most countries and are always expanding. If checkout won't let you select your location — or you're hoping to find a specific product — email hello@roamandrefresh.com and we'll do our best to help.

Customs & duties

For orders shipped outside the UK, local import duties or taxes may apply on arrival. These are set by your country's customs authority, not by us, and are the responsibility of the recipient.

Something not right?

If your order is delayed, incomplete or hasn't arrived when expected, email hello@roamandrefresh.com with your order number and we'll investigate straight away.