Terms & conditions

Placing an order confirms you accept these terms. The full terms of sale are presented at checkout and available on request from hello@roamandrefresh.com.

Pricing & availability

Prices are shown in the currency selected at checkout and include applicable taxes where required. Availability, delivery timings and pricing can change without notice, and we reserve the right to correct pricing errors before dispatch.

Product guidance

Care journal articles and product descriptions are general information, not veterinary advice. If your dog has a health condition, please check with your vet before introducing a new product.

Consumer rights

Nothing in these terms affects your statutory consumer rights. See the Returns & refunds page for how to exercise those rights with us.