Track your order

All orders include tracking sent via email within 24–72 hours, and we'll send a shipping confirmation email when your parcel is on its way. Please check your spam or promotions folder if you can't see it — order confirmations sometimes land there.

No tracking link?

Tracking availability depends on the destination and the fulfilment partner. Some routes are fully trackable door-to-door; others only scan on arrival in your country. If your delivery estimate has passed and you haven't heard anything, get in touch.

Need a hand?

Email hello@roamandrefresh.com with your order number and we'll chase the courier for you and share the latest update.